The circumstances of 2020 have seen businesses push to increased virtual communication and online offerings. How do you compete in this new attention economy, especially with so much noise? With the explosion of virtual business during the COVID-19 lockdown, one of the biggest annoyances people have is the rash of messages they are seeing and…
90 Seconds of Innovation Podcast · How Does Stress Impact Work Performance? Chief Innovation Officer at Better Business Bureau Great West + Pacific Dale Dixon dives into the brain science behind stress triggers and how they translate in the workplace. Episode Transcript Dale Dixon here, I am the Chief Innovation Officer for Better Business…
In this article, we will look at how to identify and understand employee contributions, and learn how to work with idea generators, evaluators, and activators. The key to recovering from a business crisis is creating new value—whether it be new products or services, improving processes to be more efficient and save money, or identifying and…
90 Seconds of Innovation Podcast · What Are You Worried About? Innovation expert Dr. Evans Baiya says to make a list of the things you’re worried about in order to prioritize what needs to be done. You can then create opportunities from those worries. Episode Transcript What are you worried about? I’m sure you’re…
Major world events create disruption, and COVID-19 is no different. Many industries are experiencing disruptions—in the way they do business, in the sustainability of their systems, and in the engagement of their customers. It is estimated more than 100,000 businesses that were inactive or barely active during the pandemic will close permanently. Even some large…
So much has changed because of COVID-19, including the needs of your current and potential customers. Now more than ever, companies should be listening to their customers. One of the keys to recovery is truly understanding what your customers need and adapting your offering(s) to their requirements. Your ability to listen will become key to…
After 50 years of serving in a wide variety of leadership roles, I’m convinced that every leader will face multiple crises as a normal part of the leadership journey. In my own experience, I have found myself in the middle of crises brought on by leadership failures, destructive fires, economic downturns, supply chain breakdowns, regulatory…
An innovation strategist lays out 6 ways leaders can make their companies more agile and able to survive the current crisis—and beyond. One of the key lessons coming from the COVID-19 pandemic is the need to create more resilient companies. Many organizations think they are resilient, but they are not. The U.S. has lost more…
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