What we can learn from Peloton about creating a resilient strategy The idea of creating a resilient strategy seems to come up in conversation again and again these days. It’s certainly a sign of the times that Optimizing Strategy for Results, my latest book co-authored with Ron Price and Professor Timothy Waema, is launching…
We’ve all seen plenty of disruption over the past year-plus. But believe me when I say disruption is a gift. Here’s why: Disruption offers one of the most golden opportunities. It gives us the opportunity to learn, to change, and to dream. Now is the time to be a student, a change agent, and a…
Innovation and why creating new value for your customers is essential. Originally published by Better Business Bureau, February 23, 2021. As a business owner, how you deal with disruption can dictate how well you run your business. After 2020, many small business owners not only stared adversity in the eyes, but they had to come…
Businesses that are surviving are those that were either prepared or those that pivoted quickly, innovated, and found ways to keep delivering value for their customers. The business world has been significantly disrupted by the pandemic. During situations of macro disruption, most people look for ways to first survive and eventually emerge from the circumstances…
After 50 years of serving in a wide variety of leadership roles, I’m convinced that every leader will face multiple crises as a normal part of the leadership journey. In my own experience, I have found myself in the middle of crises brought on by leadership failures, destructive fires, economic downturns, supply chain breakdowns, regulatory…