We’ve all seen plenty of disruption over the past year-plus. But believe me when I say disruption is a gift. Here’s why: Disruption offers one of the most golden opportunities. It gives us the opportunity to learn, to change, and to dream. Now is the time to be a student, a change agent, and a…
Innovation and why creating new value for your customers is essential. Originally published by Better Business Bureau, February 23, 2021. As a business owner, how you deal with disruption can dictate how well you run your business. After 2020, many small business owners not only stared adversity in the eyes, but they had to come…
It has been said, the best way to find your way around a new location quickly is to ask for ideas. As many of us are working from “new locations,” ideas are more important than ever. How do you capture ideas during crisis? What is the best way to manage those ideas? How do you…
So much has changed because of COVID-19, including the needs of your current and potential customers. Now more than ever, companies should be listening to their customers. One of the keys to recovery is truly understanding what your customers need and adapting your offering(s) to their requirements. Your ability to listen will become key to…
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