I Know What My Customers Need

By Customers, PodcastsNo Comments

 90 Seconds of Innovation Podcast · I Know What My Customers Need In this series, Dr. Evans Baiya addresses different corporate excuses and mindsets that hinder our ability to innovate successfully. Don’t assume you always know what your customers need. Episode Transcript: How come you are not innovating? You actually have to address corporate…

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12 Enemies of Successful Innovation

By Blogs, InnovatorsNo Comments

In helping businesses and leaders build their innovation abilities, I see certain traits that stifle innovation again and again. Whether they surface in an individual leader or employee, or afflict the organization as a whole, these repeating issues become a hindrance to future success. Here are 12 enemies of successful innovation to avoid on your…

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The 3 Recovery Killers That Will Stymie Your Post-Pandemic Comeback

By Articles, Crisis ResponseNo Comments

Businesses that are surviving are those that were either prepared or those that pivoted quickly, innovated, and found ways to keep delivering value for their customers. The business world has been significantly disrupted by the pandemic. During situations of macro disruption, most people look for ways to first survive and eventually emerge from the circumstances…

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What is Incremental Innovation?

By Innovation Process, PodcastsNo Comments

 90 Seconds of Innovation Podcast · What is Incremental Innovation? Ron Price outlines a specific type of innovation—incremental innovation. Does your company take advantage of incremental change in your innovation process? Episode Transcript: What is incremental innovation? My name is Ron Price, co-author of The Innovator’s Advantage. Actually, most innovation is almost invisible. It…

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There are four levels of listening you can use to your advantage.

The 4 Levels of Listening: How to Make Your Customer Interactions More Effective

By Blogs, Business, Crisis Response, CustomersNo Comments

So much has changed because of COVID-19, including the needs of your current and potential customers. Now more than ever, companies should be listening to their customers. One of the keys to recovery is truly understanding what your customers need and adapting your offering(s) to their requirements. Your ability to listen will become key to…

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