3 Ways to Use Data to Improve the Customer Experience

By Articles, CustomersNo Comments

Given the complexity and uncertainty in today’s business world, organizations have been forced to consider and deliver continuous improvements. The customer experience is often a focal point of these improvements, with businesses looking for ways to implement continuous innovation and enhancement—especially if you are in the industry of selling the customer experience. But no matter…

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I Know What My Customers Need

By Customers, PodcastsNo Comments

 90 Seconds of Innovation Podcast · I Know What My Customers Need In this series, Dr. Evans Baiya addresses different corporate excuses and mindsets that hinder our ability to innovate successfully. Don’t assume you always know what your customers need. Episode Transcript: How come you are not innovating? You actually have to address corporate…

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Creating an Innovation-Friendly Strategy

By Blogs, StrategyNo Comments

Why do companies innovate? If you ask this of any company leadership, they will offer many reasons: “Because of our competition. Because of inspiration or motivation. Because our employees or shareholders want it.” The problem is, many leaders do not think about innovation during strategy creation. It’s a huge missed opportunity. Leaders often want innovation,…

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Can’t Afford Innovation?

By Innovators, PodcastsNo Comments

 90 Seconds of Innovation Podcast · Can’t Afford Innovation? Ron Price explains that innovation begins as a mindset and a mindset doesn’t cost any money. He says you should use that mindset to look for new opportunities around you. Episode Transcript What if my company can’t afford to invest in innovation? This is Ron…

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What Are the Four Types of Innovation?

By PodcastsNo Comments

 90 Seconds of Innovation Podcast · What Are the Four Types of Innovation? Innovation expert Ron Price explains what the four types of innovation are and how to use them in order to create value for your customers. Episode Transcript What are the four basic types of innovation? This is Ron Price, co-author of The…

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