The pandemic has given us all an opportunity to build a new business future. Market disruption equals opportunity for those willing to look and work for it. This is the time to adjust and innovate your business model to market conditions. During COVID and the VUCA season it has created, we have seen ample reason…
Innovation and why creating new value for your customers is essential. Originally published by Better Business Bureau, February 23, 2021. As a business owner, how you deal with disruption can dictate how well you run your business. After 2020, many small business owners not only stared adversity in the eyes, but they had to come…
The way we work and learn has changed significantly in the past year with the current climate of our society. Yet even before a tumultuous 2020, business and the way we prepare our students for the working world was changing rapidly with advances in technology and the shift toward a gig economy. Some studies now…
The circumstances of 2020 have seen businesses push to increased virtual communication and online offerings. How do you compete in this new attention economy, especially with so much noise? With the explosion of virtual business during the COVID-19 lockdown, one of the biggest annoyances people have is the rash of messages they are seeing and…
Major world events create disruption, and COVID-19 is no different. Many industries are experiencing disruptions—in the way they do business, in the sustainability of their systems, and in the engagement of their customers. It is estimated more than 100,000 businesses that were inactive or barely active during the pandemic will close permanently. Even some large…
Embracing the latest technology can help companies advance their processes, expand to new markets, improve customer experiences, and even attract younger employees. But what do you do when even the best technology on the market doesn’t quite meet your company’s needs? Many CEOs are opting to transform their organizations by developing new technologies in-house. Companies…
So much has changed because of COVID-19, including the needs of your current and potential customers. Now more than ever, companies should be listening to their customers. One of the keys to recovery is truly understanding what your customers need and adapting your offering(s) to their requirements. Your ability to listen will become key to…
After 50 years of serving in a wide variety of leadership roles, I’m convinced that every leader will face multiple crises as a normal part of the leadership journey. In my own experience, I have found myself in the middle of crises brought on by leadership failures, destructive fires, economic downturns, supply chain breakdowns, regulatory…
The collective brainpower of every employee is a great tool and one you have right at your fingertips. In my work, I hear a lot of reasons why people don’t engage in innovation: “That’s not part of my job description.” “I’m not an idea person.” “Innovation doesn’t really apply to my industry.” “We don’t need…
Experiments Aren’t Just for Scientists, Use This Proven Tool to Improve Your Offerings Any business that is looking to launch new offerings, improve processes and solutions, or simply grow should be running experiments. There is an effective way to conduct experiments, and there are many not-so-effective ways. Throughout my career, I have been on both…
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