We’ve all seen plenty of disruption over the past year-plus. But believe me when I say disruption is a gift. Here’s why: Disruption offers one of the most golden opportunities. It gives us the opportunity to learn, to change, and to dream. Now is the time to be a student, a change agent, and a…
I have a bias to confess to. The phrase “we are in this boat together” sparks an almost irrational irritability. While we are in this pandemic storm together, we are most certainly not in the same boat. As leaders, we know instinctively that some of our team members are flailing around in a dinghy with…
Innovation and why creating new value for your customers is essential. Originally published by Better Business Bureau, February 23, 2021. As a business owner, how you deal with disruption can dictate how well you run your business. After 2020, many small business owners not only stared adversity in the eyes, but they had to come…
Major world events create disruption, and COVID-19 is no different. Many industries are experiencing disruptions—in the way they do business, in the sustainability of their systems, and in the engagement of their customers. It is estimated more than 100,000 businesses that were inactive or barely active during the pandemic will close permanently. Even some large…
After 50 years of serving in a wide variety of leadership roles, I’m convinced that every leader will face multiple crises as a normal part of the leadership journey. In my own experience, I have found myself in the middle of crises brought on by leadership failures, destructive fires, economic downturns, supply chain breakdowns, regulatory…
An innovation strategist lays out 6 ways leaders can make their companies more agile and able to survive the current crisis—and beyond. One of the key lessons coming from the COVID-19 pandemic is the need to create more resilient companies. Many organizations think they are resilient, but they are not. The U.S. has lost more…
While the pandemic has been difficult for all us economically, as business owners, we never run out of opportunities. No matter the business climate, there is always a chance to do something new and something better—you just have to find it. This has never proven truer than now, with the way business has been forced…
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