Given the complexity and uncertainty in today’s business world, organizations have been forced to consider and deliver continuous improvements. The customer experience is often a focal point of these improvements, with businesses looking for ways to implement continuous innovation and enhancement—especially if you are in the industry of selling the customer experience. But no matter…
Steps to help your employees reenergize and feel valued The past few years have been tumultuous for workers, and employees are still reeling from the pandemic, economic uncertainty, global inflation, and increased cost of living. Combined with the blurred line between work and home life, employees are experiencing more stress than ever. However, the upcoming…
Your teams are always coming across opportunities, whether they realize it or not. The problem is that many organizations rob themselves of valuable opportunities because they often cannot recognize these chances, don’t have the capacity or capability to take advantage of them, or simply ignore them and let them pass by—wasted possibilities. And while some…
As a leader and an innovator, communication is one of the most essential tools you have in your toolbox. You must be able to communicate with all kinds of people in all different departments across many stages of projects to see success. But communicating with those who think, work, listen, and speak in an entirely…
As a leader, you’ve likely heard that you need to get all the right people on your bus to make progress. It’s one of Jim Collins’ biggest lessons from his best-seller, Good to Great. But it’s not that simple—as Collins points out, “There are really three parts of this question of the right people. The…
90 Seconds of Innovation Podcast · Innovation Doesn’t Work in My Industry In the final episode of this series, Dr. Evans Baiya addresses different corporate excuses and mindsets that hinder our ability to innovate successfully—even when you believe innovation cannot happen in your industry. Episode Transcript: How come you are not innovating? You actually…
I’ve worked with companies all over the world, and yet when it comes to innovation I still hear excuses again and again. “We don’t have time for innovation.” “We need more big ideas.” “Innovation doesn’t work in our industry.” Organizations use excuses like these all the time to avoid innovation! In truth, innovation doesn’t have…
90 Seconds of Innovation Podcast · I Know What My Customers Need In this series, Dr. Evans Baiya addresses different corporate excuses and mindsets that hinder our ability to innovate successfully. Don’t assume you always know what your customers need. Episode Transcript: How come you are not innovating? You actually have to address corporate…
90 Seconds of Innovation Podcast · I Need More Big Ideas In this series, Dr. Evans Baiya addresses different corporate excuses and mindsets that hinder our ability to innovate successfully. There’s a misconception that hinders our ability to innovate—that we always need more big ideas. Episode Transcript: How come you are not innovating? You…
In this article, we look at five tips to launch your next innovation, using a proven framework for successful launch and scale. I have spent a lot of time working with university and industry researchers throughout my career, and the challenge of how to scale and commercialize ideas always comes up. It is not an…